We live in Central Queensland, but after hearing great feedback from another family member who used Arden Vale on their home, we contracted them to build a house for us in Crows Nest. As distance and time was a problem for us – I flew to Toowoomba and the house … just three times to Arden Vale – once to review plans and quotes, once to choose internal and external selections and lastly to pick up the keys.
Given the distance difficulties I had, I cannot speak highly enough of the service and the building standard they have provided. Arden Vale notified construction time frames which were far superior to what we are used to in CQ, and reliably stuck to them all the way. They made selection extremely easy – some parts like door handles and cornices they handled, and as I didn’t have time to search out all internals/colours etc. they referred me to a couple of external trusted advisors to assist me – who I found to be equally as professional. Their tradesmen always contacted me personally from onsite if in doubt on any matters, and I felt a strong sense of trust with their advice – which proved well founded.
The finish and quality of the home has been great. As we have now on-sold the home – I needed to contact Arden Vale a couple of times (months after completion) to clarify questions and get some paperwork I misplaced. They were as helpful and as prompt as the day I walked in. All round – a great business to deal with, having an excellent service and a real quality culture which is hard to find in many businesses.
I wouldn’t hesitate to recommend them to anyone choosing to build.